Job Description

Job Description

Job Description

Needing an ECommerce Data Entry Admin

1 opening

Pay Rate: $15-$19/hr

Schedule: Mon-Fri 8:00 AM- 5:00 PM

Job Responsibilities:

• Receive, Validate and Prepare Incoming eCommerce Sales Orders
• Review and process incoming EDI Sales Orders
• Manually enter Miscellaneous Sales Orders
• Prepare Pick Tickets for Warehouse daily
• Work with Shipping Department on delivery issues
• Process Carrier assignments for some online retailers
• Tracking Lost shipments and answer customer tracking inquiries
• Provide customer with Order status information including tracking, shipment delays & backorder status
• Receive and Respond to Customer Emails, Calls or Online Inquiries
• Coordinate with fellow eCommerce team members to resolve product related issues or pricing inquiries
• Work with Accounting on Billing issues
• Entry of Replacement Warranty Requests & Return Orders
• Sorting and Filing & Other duties as assigned

Basic Requirements:

• MUST be Dependable!
• High school Diploma Required
• Some College Preferred
• Previous Customer Service Experience within an Office setting Required
• Microsoft Office Experience (specifically Outlook and Excel)
• Experience with mainstream ERP preferred, AS400 Experience a plus but not required
• Excellent multi-tasking skills
• Strong Attention to Detail/Accuracy
• Excellent Organizational, Communication & Writing Skills
• Friendly & Professional Demeanor, Great Work Ethic

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